Terms and Conditions
Last updated: [October 28, 2025]
This Privacy Policy describes how CLaire Renaut LLC (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website followthethreads.com, complete our forms, or otherwise interact with our services.
We value your privacy and are committed to protecting your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the UK Data Protection Act, and the California Consumer Privacy Act (CCPA/CPRA).
1. Information We Collect
We collect information you provide directly to us through our forms or communications, including:
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Personal identifiers: First name, last name, email address, phone number, and WhatsApp contact.
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Contact and location details: Country/region, address, city, and postal code.
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Booking details: Selected tour session, room preference, and dietary information (if provided).
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Marketing information: How you heard about us (e.g., social media, friends, magazine).
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Media permissions: Your preferences regarding use of photos or videos that may include you.
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Other correspondence: Any information shared voluntarily through our email or contact forms.
Some of this information, such as dietary restrictions, may be considered sensitive personal data under GDPR. We only collect and use such information with your consent and for the purpose of accommodating your needs during the trip.
2. How We Use Your Information
We use your information for the following purposes:
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To process and manage your trip or tour participation.
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To communicate with you about trip details, logistics, and updates.
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To respond to your inquiries and requests.
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To provide customer service and support.
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To send essential pre-trip information and preparation materials.
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To manage consent preferences for photography or promotional use.
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To improve our services, website experience, and communications.
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To comply with legal or regulatory obligations.
We may also use aggregated, non-identifiable data for analytical purposes to understand trends and improve our offerings.
3. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under one or more of the following legal bases:
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Performance of a contract: To manage your participation in a tour or service you have requested.
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Consent: When you voluntarily provide information (e.g., dietary preferences, photo permissions).
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Legitimate interests: To improve our services, manage communications, and ensure trip logistics.
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Legal obligation: To comply with applicable laws or requests from authorities.
You may withdraw your consent at any time by contacting us (see Section 9).
4. Sharing of Information
We do not sell your personal data.
We may share your information with trusted third parties only as necessary to deliver our services, including:
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Service providers that help us operate the website, process forms, or manage communications (such as Wix or similar hosting platforms).
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Travel partners and accommodations involved in coordinating your trip.
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Communication tools such as WhatsApp, used to facilitate contact before and during the tour.
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Legal or regulatory authorities if required by law or to protect our rights.
All third-party service providers are required to handle your data securely and only for the purposes we specify.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
If you participate in a tour, we may retain records of your booking and correspondence for administrative and record-keeping purposes.
6. International Data Transfers
As a business based in the United States with global participants, your information may be transferred to and processed in countries outside your residence, including the U.S.
When transferring data from the EEA, UK, or Switzerland, we ensure appropriate safeguards are in place, such as the Standard Contractual Clauses approved by the European Commission.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request correction of inaccurate or incomplete data.
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Deletion: Request deletion of your data (“right to be forgotten”).
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Restriction: Limit how we process your data in certain cases.
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Data portability: Request transfer of your data to another service.
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Objection: Object to data processing where applicable.
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Withdraw consent: If processing is based on your consent, you may withdraw it at any time.
To exercise these rights, please contact us using the details below.
8. Cookies and Analytics
Our website may use cookies or analytics tools (such as Google Analytics or Wix Analytics) to understand website usage and improve performance.
These tools may collect non-identifiable information such as browser type, IP address, and pages visited. You can adjust cookie preferences in your browser settings.
9. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:
CLaire Renaut LLC
Seattle, Washington, USA
Email: [info@followthethreads.com]
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available at followthethreads.com/privacypolicy.