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Terms and Conditions

Last updated: [October 28th, 2025]

These Terms & Conditions (“Terms”) govern your use of our website and services provided by CLaire Renaut LLC (“we,” “our,” or “us”). By accessing our website at followthethreads.com (the “Website”) or engaging with our services (the “Services”), you accept and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.

1. Interpretation and Definitions

Company: CLaire Renaut LLC (operating from Seattle, Washington, United States)

Website: https://www.followthethreads.com

Services: All tours, bookings, communications, registrations, forms, and related travel-services offered via the Website or otherwise by the Company.

You: The individual or entity accessing or using our Website or engaging with the Services.

2. Acknowledgment

You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and capable of entering into legally binding agreements. These Terms apply to your use of the Website and your engagement with the Services. Your use of the Website and Services is also subject to our Privacy Policy, which explains how we collect and use your information.

3. Scope of Services

The Company offers curated travel-experiences, tours, and related event-booking services (“Tours”). All project confirmations, booking forms, registration forms, and invoices by the Company are governed by these Terms unless otherwise agreed in writing. Any service-specific agreement (if in place) takes precedence over these general Terms.

4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of the Company or its licensors and is protected by U.S. and international copyright and trademark laws.

You may not copy, reproduce, modify, publish, distribute, transmit, display, perform, create derivative works from, or exploit any of this content without our prior written permission.

For Tours paid for and completed, the Company may transfer rights to certain deliverables (if applicable) only after full payment and subject to any specific agreement.

5. Use of the Website

You agree not to use the Website in any way that:

  • violates any applicable law or regulation;
     

  • attempts unauthorized access to the Website or its related infrastructure;
     

  • interferes with the security or proper functioning of the Website.

    The Company reserves the right to restrict or terminate access to the Website at any time, for maintenance, updates, or misuse.
     

6. Booking, Payment, Cancellation & Refunds

Unless specified otherwise in a written booking agreement:

  • All bookings must be paid as per the invoice or payment schedule issued by the Company.
     

  • Deposits and booking fees are non-refundable once the Services begin to be provided or commitments are made (such as accommodations, guides, etc.).
     

  • Delays in providing required information (e.g., travel preferences, dietary restrictions) may affect our ability to deliver the Services and may result in additional fees or changes to the itinerary.
     

  • Final payment must be made prior to departure or as otherwise agreed.
     

  • If you fail to make payment as required, the Company reserves the right to cancel your booking and claim any losses or costs incurred.
     

  • The Company retains the right to use images or case-studies from completed Tours in its promotional materials unless you explicitly opt out by written request.
     

7. Links to Other Websites

Our Website may contain links to third-party websites, services, or tools not operated or controlled by us. We are not responsible for their content, security, or practices. You should review their terms and privacy policies before using those sites.

8. Termination

The Company may suspend or terminate your access to the Website or our Services at any time and for any reason, including breach of these Terms. Upon termination, you must cease all use of the Services and Website and immediately pay any outstanding amounts owed to the Company.

9. Limitation of Liability

To the fullest extent permitted by law, CLaire Renaut LLC, its affiliates, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

  • your access to or use of the Website or Services;
     

  • any delay or inability to access or use the Website or Services;
     

  • any errors, omissions, or inaccuracies in the Website or Services;
     

  • any unauthorized access to or use of our servers or data.

    In no event shall our total liability to you exceed the greater of: (a) the amount you have paid to the Company for the specific Service giving rise to the claim, or (b) US $100.
     

10. “As Is” and “As Available” Disclaimer

The Website and Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding reliability, accuracy, suitability for your purpose, or uninterrupted access. We disclaim all warranties to the maximum extent permitted under applicable law.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict-of-law provisions.

12. Dispute Resolution

If a dispute arises, you agree to first contact us at the email address below so we can attempt to resolve the matter informally. If we cannot resolve the dispute, then any legal action shall be brought exclusively in the courts located in King County, Washington, and you consent to the personal jurisdiction of such courts.

13. Severability

If any provision of these Terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

14. Changes to These Terms

We may update or modify these Terms at any time. The latest version will be published on our Website. Your continued use of the Website or Services after changes are posted constitutes your acceptance of the updated Terms.

15. Contact Us

If you have any questions about these Terms, please contact:

CLaire Renaut LLC

Seattle, Washington, USA

Email: [info@followthethreads.com]

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